![]() If you consider all of the previous advice and Windows still doesn’t recognize your CD/DVD drive – that is, if you insert a disc and it doesn’t appear in File Explorer – then chances are there’s an issue with the drive’s device driver.Ī device driver isn’t a physical thing inside your computer. (Open the Settings window and select Apps > Apps & Features, then select the app and click Uninstall.) If your CD/DVD drive stops working immediately following the installation of a new software program, try uninstalling that new program and see what happens. Likewise, installing new software on your computer can sometimes cause conflicts with existing hardware and software.
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